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1、“热炉”规则 （“Hot stove” rule） 这是一套被频繁引用的规则,它能指导管理者有效地训导员工。这一规则由於触摸热炉与实行训导之间有许多相似之处而得名。 二者相似之处在於:首先,当你触摸热炉时,你得到即时的反应。你在瞬间感受到灼痛,使大脑毫无疑问地在原因与结果之间形成联系。其次,你得到了充分的警告,使你知道一旦接触热炉会发生什麽问题。第三,其结果具有一致性。每一次接触热炉,都会得到同样的结果——你被烫灼。最後,其结果不针对某个具体人。无论你是谁,只要接触热炉,都会被烫
Hot stove rule This is a set of frequently quoted rules that guide managers in effectively training their employees. This rule is named after there are many similarities between touch furnaces and the practice of discipline. The two are similar: First, when you touch the oven, you get an immediate reaction. You feel the burning sensation momentarily so that the brain undoubtedly connects the cause with the result. Second, you get a full warning that you know what happens to the furnace. Third, the results are consistent. Every time you touch the furnace, you get the same result - you are burned. Finally, the result is not specific to a particular person. No matter who you are, as long as contact with the furnace, will be hot