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一、问题提出“胜任力(Competency)”一词最早由哈佛大学教授戴维·麦克利兰于1973年正式提出,是指能将某一工作中有卓越成就者与普通者区分开来的个人的深层次特征。它可以是动机、人格特质、自我形象、态度或价值观、某领域知识、认知或行为技能等任何可以被可靠测量的并且能显著区分优秀与一般绩效的个体特征。这一概念基于企业人力资源管理的文化背景,虽在世界范围内被广泛引用,但由
First, the question put forward “Competency ” was first introduced by professor David McClelland of Harvard University in 1973, refers to the ability to distinguish the ordinary person from the ordinary person The deep characteristics of the individual. It can be any individual trait that can be reliably measured, such as motivation, personality traits, self-image, attitudes or values, knowledge of a field, cognitive or behavioral skills, and that can significantly distinguish between good and general performance. This concept is based on the cultural background of human resource management in enterprises. Although it is widely cited in the world,