语言,在一般人看来,无非是我们所说的话语和所写的文字。语言学家们则认为语言是任意的有声的用于人类交际的符号系统,是由语音、语法和词汇这三个基本要素构成的。但是,非语言因素在人类交际中也起着重要作用。非语言因素包括体态语言、服饰、仪表和颜色等,其中最重要的是体态语言。人体的动作、表情和眼神等非语言因素丰富多彩,奥妙无穷,往往能够表达有声语言无法表达的意思,有力地配合和弥补了有声语言。美国体态语言学家艾伯特·梅瑞发现,在一条信息传递的全部过程中,只有38%是有声的(包括 Language, in ordinary people’s opinion, is nothing more than what we say and what we write. Linguists believe that language is an arbitrary symbolic system of human communication, which consists of three basic elements: speech, grammar and vocabulary. However, nonverbal factors also play an important role in human communication. Non-linguistic factors include body language, costumes, instruments and colors, the most important of which is body language. Human body movements, facial expressions and eyes and other non-linguistic factors rich and colorful, infinitely wonderful, often able to express the meaning of implicit language can not be expressed, effectively with and make up the vocal language. American constitutional linguist Albert Meri found that only 38% of the total process of transmitting information was voiced (including