“洗衣作为基础服务行业,其根本点还是在于能否为消费者提供满意的服务。虽然特许经营的模式带动了行业的快速发展,然而目前就国内洗衣市场整体的消费意识来看,顾客对送洗衣服的要求仍滞留在“差不多干净就行了”的层面,因此大多数客户对去个体户小店送洗,或 “Laundry as a basic service industry, the fundamental point is whether it can provide consumers with satisfactory services.Although the franchise model has led to the rapid development of the industry, but the current domestic laundry market overall consumer awareness, the customer to send The demand for laundry is still stuck on the ”almost clean" level, so most customers are sent to self-employed shops or