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不断提高为部队官兵的医疗服务质量,是军队医院体现“姓军为兵”的必然要求。本文简要介绍了某军队医院优化军人诊区布局、增强人员配置、简化就诊流程和推行优质服务理念等提高医疗服务质量的做法。
The continuous improvement of the quality of medical services for officers and soldiers in the armed forces is an inevitable requirement for military hospitals to embody the “surname of the army as their army.” This article briefly introduces how to improve the quality of medical service in a military hospital by optimizing the layout of military personnel, strengthening the staffing, simplifying the visiting process and implementing the concept of quality service.