卓越的质量经营已成为国际上诸多跨国公司赢得市场的成功范例。也是我国一些企业取得成功的诀窍。 质量经营是指在市场经济的环境下,企业在经营管理活动中以顾客为中心,以创造相关方(顾客、员工、投资方、供方和社会)价值最大化为目标的经营模式。实际上是把追求顾客满意、顾客赞美和顾客忠诚的产品质量、服务质量作为经营理念的核心,将其融入到企业的发展战略、文化、资产经营、产品开发和生 Excellent quality management has become a successful example of many international companies winning the market. It is also a recipe for the success of some of our enterprises. Quality management refers to the business model that aims at maximizing the value of related parties (customers, employees, investors, suppliers and society) under the environment of market economy with the customers as the center in business management activities. In fact it is the pursuit of customer satisfaction, customer praise and customer loyalty product quality, service quality as the core of business philosophy, its integration into the enterprise's development strategy, culture, asset management, product development and health