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随着经济的快速发展,社会的不断进步,接待工作越来越显得重要。接待服务要求高,工作量大,已渗透到企业的各个方面。接待的质量如何,可以反映出企业的整体形象和文明程度,也可反映接待秘书人员素质的高低。 一、接待工作在企业中的重要性 企业的接待对象有部、省、市领导、专家学者、财经要人、地方官员、报社记者、协作单位负责人和老领导、老干部等。他们有的视察工作,有的参加会议,有的协作洽谈,有的技术指导,有的调研采访,还
With the rapid economic development, social progress, reception work more and more important. High reception service requirements, heavy workload, has infiltrated all aspects of the enterprise. The quality of reception, can reflect the overall image of enterprises and the degree of civilization, but also reflects the quality of reception secretary staff level. First, the reception of the importance of the work in the enterprise The reception of enterprises, ministries, provincial and municipal leaders, experts and scholars, financial officials, local officials, newspaper reporters, collaborators responsible for the unit and the old leaders, veterans and so on. Some of them inspect the work, some attend the meeting, some collaborate to negotiate, some technical guidance, some research interviews, and also