她是中国电信泰州分公司10000号的首批话务员,她和姐妹们一起,把亲切的话语变成优美音符,将真诚微笑传递给每一位客户。10000号扬州区域中心成立初,她是话务员们的老师,她还是全省电子渠道“精英计划”的巡讲员和分公司内训师。话务员、值班长、培训员、维系经理、班长、知识库管理员,她对每一个岗位都倾注了满腔热情。服务客户的点点滴滴,她都铭记于心,就如一片绿叶,把根深深地扎在这片沃土,倾诉着对根的 She is the first operator in China Telecom’s Taizhou Branch No. 10000, and she and her sisters, with sweet words into beautiful notes and sincere smiles to every customer. At the beginning of the establishment of the No. 10000 Yangzhou Regional Center, she was a teacher of telephone operators. She was also an instructors and branch trainer in the province’s electronic channel “Elite Program”. Attendants, shift supervisors, trainers, maintenance managers, squad leaders and knowledge base administrators all devoted passion to every position. Customer service bit by bit, she remembered in the heart, like a green leaf, rooted in this fertile land, talk to the root