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针对以往网站绩效评价研究的不足,以我国省级政府网站为例,在充分考虑了输入与输出因素后,利用非参数的超效率DEA模型,从效率的角度对我国省级政府网站的绩效进行实证评价。结果表明,省级政府网站的绩效存在着差异,但它与人均GDP关联性不大;信息公开指数、网站性能及设计指数、在线办事指数、日常保障指数对结果(即用户调查指数)的影响较大。最后,作者探讨了该研究的优点与不足,并提出了未来尚待进一步研究和探索的一些问题。
Aiming at the shortcomings of the research on past website performance evaluation, taking the provincial government website in our country as an example, we use the non-parametric super-efficiency DEA model after considering the input and output factors thoroughly to evaluate the performance of our provincial government website from the perspective of efficiency Empirical evaluation. The results show that there are differences in the performance of provincial government websites, but it is not related to GDP per capita; the influence of information disclosure index, website performance and design index, online service index and daily safeguard index on the result (ie user survey index) Larger. Finally, the author explores the advantages and disadvantages of the research, and puts forward some issues to be further studied and explored in the future.