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以病人为中心提高食堂服务质量江阴市人民医院（２１４４００）杨燕湘病员食堂的管理，原来在我院始终是一个难题，病员座谈会每次意见最大的是伙食，病人就餐率低，收餐费困难。近两年我们进行了重点整治，先是进行硬件改造，新增了不锈钢炉灶、送饭车、饭盘、饭盒和饭车...
Centering on patients as the center to improve the service quality of canteens Jiangyin City People’s Hospital (214400) The management of Yang Yanxiang’s canteens has always been a problem in our hospital. The patient’s symposium has the biggest opinion every time. The patient’s dining rate is low, and it is difficult to collect meals. . In the past two years, we have carried out a focus on remediation. The first is to carry out the hardware transformation, adding stainless steel stoves, meal delivery vehicles, rice dishes, lunch boxes, and dinner trolleys...