物业服务关系民生。但由于各物业公司发展差异、人们合同意识欠缺,致使拖欠费用的情况多发,从而引发纠纷。为引导物业服务企业和业主规范经营、诚信履约,预防和减少纠纷发生,北京市第二中级人民法院对近年来审理的物业服务合同纠纷案件进行了专题调研,并对相关方提出建议:1.物业服务企业和业主应用书面合同将物业服务内容、收费标准、未 Property Services Livelihood. However, due to the development of property companies, people lack of contract awareness, resulting in multiple arrears of the situation, causing disputes. In order to guide property service enterprises and owners to regulate their operations, implement compliance with honesty, and prevent and reduce disputes, Beijing No.2 Intermediate People’s Court conducted a special investigation on disputes over property service contracts that have been adjudged in recent years and made suggestions to relevant parties: Property services business owners and owners will apply a written contract property services, fees, not yet