中国东方航空公司经过多年的探索和研究,在人才培养框架上,独创特色的培训地图。在东航,精益六西格玛培训涉及到集团所有子公司,在流程改善、提升服务质量方面起着核心作用。根据职能精益六西格玛培训分为五大专项培训,包括乘务、地面服务、运行、飞行英语和商务培训,起着支柱作用。在层级管理培训上,东航针对基层、中层和高层管理人员,分别策划了不同的人才培养方案。根据以上所述,东航 China Eastern Airlines after years of exploration and research, in the framework of personnel training, unique characteristics of the training map. At CEA, Lean Six Sigma training involves all of the Group’s subsidiaries and plays a central role in improving processes and improving service quality. Lean Six Sigma training is divided into five major training programs, including crew training, ground service, operations, flight English and business training. In the level of management training, CEA for the grassroots, middle and senior management staff, respectively, planning a different talent training programs. According to the above, China Eastern Airlines