酒店标准服务流程的制定与实施是酒店管理的基础性工作,但是近年来有很多人认为这个管理措施已经不合时宜,针对此问题,笔者认为酒店标准服务流程不会因环境变化而失去其意义,只要与时俱进,做出创新,并且认识到根本问题,它还将发挥其重要作用。 However, in recent years, many people think that this management measure is outdated. In response to this problem, I believe that the hotel standard service process will not lose its meaning due to environmental changes, as long as the standard service process of hotel development and implementation is the basic work of hotel management, It will also play an important role in advancing with the times, making innovations, and recognizing the fundamental problems.