如果你们想把与顾客的谈话融入你们的营销战略中,让客户离不开你,需要遵循以下6个建议。1.引起顾客需求的共鸣Keds公司总裁克里斯·林德纳说:“我们看到消费者主动回来对我们说:‘这产品对我意味着太多’”。通过对话来推动真实性,你们必须能够与顾客产生共鸣,吸引他们的兴趣,这样,你们的营销活动就不会只局限于你们现有的顾客,甚至不局限于已经在追随你们品牌的顾客群体,而是要与一个更广泛的顾客群体进行交流。 If you want to incorporate customer conversations into your marketing strategy and keep your customers away from you, here are 6 suggestions to follow. 1. Resilience to Customer Needs Chris Lindner, President of Keds Company, said: "We saw consumers come back to us and said: ’This product means too much to me.’ To promote authenticity through dialogue, you must be able to resonate with customers and attract their interests, so that your marketing activities will not be limited to your existing customers, or even to the group of customers who are already following your brand , But to communicate with a wider customer base.