5月12日14时28分,四川汶川特大地震发生,危难时刻,四川、甘肃、重庆、成都等涉震区省市工商12315电话此起彼伏,有咨询地震部门电话的,有焦急询问救灾常识的,有寻求心理安慰的,还有消费纠纷投诉的。危急关头,重庆、甘肃等地12315指挥中心工作人员面对危险,毅然 At 14:28 on May 12th, when the earthquake in Wenchuan, Sichuan Province took place at a critical time, 12315 telephones in the earthquake-hit areas of Sichuan, Gansu, Chongqing, and Chengdu hit the cities and counties. There was a telephone consultation with the earthquake department, anxiously asking for relief common sense, Seeking psychological comfort, there are complaints of consumer disputes. Critical juncture, Chongqing, Gansu and other places 12315 command center staff in the face of danger, resolutely