及时发现和解决问题是门店管理者的职责之一,因为管理者站的角度更高,并且有较为丰富的经验,更容易发现问题,看事物会更加全面。例如,员工向你递交了一份报表,从报表的数据中,你就能发现问题,与员工来说,他们要做的就是把工作记录下来,然后制成报表给你看,作为管理者,就要找出其中的问题,并且提出解决方案。周一早上,某商店的文员小李把一份报表交给张总,张总先浏览了一遍,目光停留在“退货数量”上,他发现,上周的退货率特别高,根据这个情况,张总问:“为什么上周的退 Timely find and solve problems is one of the duties of store managers, because managers stand higher angle, and have more experience, easier to spot problems, things will be more comprehensive. For example, the employee submits a report to you, from the report data, you can find the problem, and employees, all they have to do is to record the work, and then make statements for you to see, as a manager, We must find out the problems and propose solutions. On Monday morning, a clerk in a shop handed a copy of the report to Zhang Zhang and Zhang Zhang first glanced through it with his eyes on ”Return Quantity“ and found that the return rate was particularly high last week. According to this situation Zhang asked: ”Why last week’s withdrawal