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记者见证驾驶电瓶车接送行动不便旅客的朱立红(值班员)、马丛(客运员)、李博(客运员)在巡视中发现患有脚疾的农民工走路不便,用巡视车把他接到长春站“轮椅姐”朱立红爱心服务室随着各大院校于8月末陆续开学,学生流和旅游流交织,在暑运即将结束前,长春站又出现了一次“小高峰”。为保证客流高峰期“老幼病残孕”特殊重点旅客能够得到更好的照顾,长春站“轮椅姐”朱立红爱心服务室启动了应急预案,客运服务人员进入暑期后就放弃休息时间、变更休假计划,全部坚守在服务岗位上。
Reporters witnessed the inconvenience of driving the battery car shuttle passengers Zhu Lihong (duty officer), Ma Cong (passenger), Li Bo (passenger) found in the inspection of migrant workers suffering from foot problems walking inconvenience, patrol car took him to Changchun Station “wheelchair sister ” Zhu Lihong caring service room With the gradual opening of major institutions in late August, student flow and tourism flow intertwined, before the end of the Shuyun, Changchun station appeared again “small peak ”. Changchun Station “wheelchair sister ” Zhu Lihong caring service room to start the emergency plan, passenger service personnel to give up after entering the summer break to ensure passenger flow peak “special elderly passengers sick pregnant ” special focus on passengers can get better care Time, change vacation plans, all stick to the service post.