“众口铄金,积毁销骨”几个极具张力的字眼,将口耳相传的威力体现得淋漓尽致。在商业并不发达的年代,口耳相传的更多是老百姓的柴米油盐、东家长西家短、张三李四的话题。随着社会逐渐步入商业时代,“口碑”这个字眼越来越多 “All gold bullion, the destruction of the sales of bone ” Several very words of tension, the power of word of mouth reflected most vividly. In the era of underdeveloped commerce, word of mouth is more and more people’s daily necessities, the East West short, the topic of John Doe. With the gradual social into the business era, “word of mouth ” this word more and more