要用文化统领服务转型升级,推动传统服务向现代服务跨越培育“服务文化”是供电企业的客观需求培育“服务文化”是供电企业不容回避的战略任务目前,社会已经进入“人人都是服务员、行行都是服务业、环环都是服务链”的服务经济时代,各行业都在实施服务创新、文化经营、观念制胜的现代管理理念。建设服务文化,提升服务竞争能力已成为各企业不容回避的战略任务。一个在市场中绽放异彩的优秀企业首先应该 We should use culture to guide the transformation and upgrading of service, and promote the traditional service to cultivate modern service. “Culture of service” is the objective demand of power supply enterprise cultivation. “Service culture” is the unavoidable strategic task for power supply enterprises. At present, society has entered “ Everyone is a waiter, service is the service industry, the ring is the service chain, ”the service economy, all sectors are implementing service innovation, cultural management, the concept of winning the modern management philosophy. Building a service culture and enhancing service competitiveness have become unavoidable strategic tasks for all enterprises. A brilliant enterprise in the market should first bloom brilliant