旅游管理专业培养与酒店的需求不完全相符,导致旅游管理专业学生在就业市场中不占优势,已经成为亟待解决的重要问题。本文以海南高星级酒店为例,从软能力和硬能力两个维度设计调查问卷,并进行数据分析,总结出符合海南高星级酒店的人才应具备的能力,并据此为旅游院校的培养方式提供相关建议。 Tourism management training and hotel needs are not exactly the same, resulting in tourism management students in the job market is not dominant, has become an important issue to be solved. This article takes Hainan high star hotel as an example, designs the questionnaire from the two dimensions of soft ability and hard ability, and carries on the data analysis, sums up the abilities that the qualified personnel of Hainan high star hotel should possess, The training methods to provide relevant advice.