你也许有过这样的困惑:明明知道别人正在犯错,却没有勇气出言阻止,或者好心指正别人,却遭来了白眼。20世纪伟大的人际关系学大师戴尔·卡内基也曾吃过“硬碰硬”的亏,但最终他领悟出一个不仅能圆满地达到劝解的目的,更能赢得对方认同的方法。究竟是什么妙法可以既避免树敌,又获得最好的结果呢?我们这就学一学吧。 You may have had such confusion: knowing that others are making mistakes, but not courage to speak out, or kindly pointed at others, but was looked down upon. Dale Carnegie, great guru of human relations in the twentieth century, had also suffered a “head-on” loss, but in the end he realized a way to gain more recognition not only for the purposes of persuasion, but also for the purpose of persuasion. What is the magic of both to avoid enemies, but also get the best results? We learn it.