阿联酋航空公司董事长提姆·克拉克曾这样表述过:如果航空公司忽视了信息革命,不把数字技术运用到运营中,那么,必然不会走得更远。数字技术将成为航空公司核心业务,拥有了它才能称之为21世纪的航空公司。然而,现在很多航空公司依然纠结于数字化航空公司是否只是电脑后台的一个新程序。当然,也有一些航空公司意识到,信息革命是一场自上而下的全面变革,但 Tim Clark, chairman of Emirates Airlines, once said: If airlines neglected the information revolution and did not put digital technology into operation, they certainly would not go further. Digital technology will become the airline’s core business, with which it can be called a 21st-century airline. However, many airlines are still entangled in whether the digital airline is just a new program in the back office. Of course, some airlines realize that the information revolution is a top-down and comprehensive change, but