作为企业领导层的管理人员,在面对一些无论大小的冲突时,都必须当机立断给予解决打开报纸、登陆因特网、浏览报道,不难发现到处都是问题:某某企业高层离职,原因扑朔迷离;一外资企业生产环境恶劣,导致员工身体受到伤害;某市消费者状告某公司产品质量有严重问题……面对种种问题,有的企业领导抱怨现在的管理太难:对内,要管理员工,要保证股东收益,要协调内部关系;对外,要与政府搞好关系,要与消费者搞好关系。遇到这些问题应该怎么办?是 As managers of the enterprise’s leadership, in the face of conflicts of any size, they must act decisively to solve the problems. Open newspapers, visit the Internet and browse reports. It is not difficult to find that there are problems everywhere: In the face of various problems, some business leaders complain about the current management is too difficult: internally, to manage the staff, To ensure the return of shareholders, we must coordinate internal relations; external, we should do a good job with the government relations, and good relations with consumers. What should I do if I encounter these problems?