在不同的场合下 ,高校图书馆阅览室工作人员会担当多种不同的角色 ,面对阅览室的读者 ,图书馆阅览室工作人员主要担当服务人员和管理者的角色 ;阐述了服务人员及管理者的角色是图书馆阅览室工作人员的主要内涵以及管理工作与服务工作二者的关系 ;提出了对高校图书馆阅览室工作人员的建议 :认清自己肩负的重任 ,加强自身的素质建设 ,用主要的精力担当好服务和管理两个主要角色 ,用良好的形象担当好不同场合的各种角色 In different occasions, the staff of the reading room of the university library will play a variety of roles. In the face of readers of the reading room, the staffs of the reading room of the library mainly serve as service personnel and managers. The service personnel and management The role of the library reading room staff is the main content of the relationship between management and service work; put forward the recommendations of university library reading room staff: recognize their own responsibility, to strengthen their own quality of construction, With the main energy to play a good service and management of the two main roles, with a good image to play a good role in different occasions