向管理要服务“向管理要效益”已成为企业管理者的共识，同样，管理的好坏也直接影响着服务的优劣。目前邮政服务窗口还存在着一些问题，主要有，服务态度冷淡、服务用语生硬、用户等待时间过长、营业员相互推诿业务等，这些与我们的“人民邮电为人民”的服务宗旨以及“迅... To manage to service “to manage to benefit” has become the consensus of business managers, the same, the quality of management also has a direct impact on the merits of the service. At present, the postal service window still has some problems, mainly including the cold service attitude, the rigid service term, the long waiting time for users, the mutual promotion of salespersons and other business operations, and the service tenet of “People’s Posts and Telecommunications for the People” and “Xun.” ..