抓好班组建设,核心问题是提高班组长的素质,而正确处理人际关系(即人与人关系)又是个至关重要的问题。随着经济体制改革的不断深入和社会主义商品经济的发展,冲破了“平均主义就是道德准则”的传统观念,人际关系也发生了变化。下面,我们来谈谈班组长在处理人际关系时应注意的问题。首先,班组长要有威信。威信,不是自封的,也不是靠权力硬“树”起来的,它靠的是自身的模范行动。这就要求班组长必须作到:熟悉本班组的全面业务,是多面手;关心班组每个职工的喜怒哀乐和柴米油盐,是热心人;心底无私天地宽,表里如一,是直爽人;待人处事“一碗水端平”,清正廉明,是公道 In order to do a good job of team building, the core issue is to improve the quality of the team leader, and correctly handling interpersonal relationships (ie, person-to-person relations) is also a crucial issue. With the continuous deepening of the reform of the economic system and the development of the socialist commodity economy, the traditional concept of “equalism is the moral code” has been broken, and the interpersonal relationship has also changed. Next, let’s talk about the issues that the team leader should pay attention to in dealing with interpersonal relationships. First of all, the team leaders must have prestige. Prestige, not self-styled, nor does it rely on power to “shuttle up”, it depends on its own exemplary actions. This requires that the team leader must do the following: Familiar with the overall business of this team is multi-faceted; care about the joys and sorrows of each employee of the team and the daily necessities, is enthusiastic; selfless world wide, like the one, is straightforward; treat people "one Bowl is flat, it is fair and right, it is fair