1.珍惜与顾客的关系。从市场竞争的角度考虑,与顾客建立长期而稳定的关系,利于把交易变成责任,方便销售方与购买方的互动。 2.经常进行顾客满意度调查,并根据调查结果调整决策。通过采取满意度调查、问题集中小组、访问中心和其他方式,使销售者在进行销售决策时考虑顾客的声音。 1. Cherish the relationship with customers. From the perspective of market competition, establishing long-term and stable relationships with customers will help make the transaction a liability and facilitate the interaction between the seller and the buyer. 2. Frequent customer satisfaction surveys, and adjust the decision-making based on the findings. Satisfaction surveys, focus groups, centers of visits, and other ways are used to allow sellers to consider the voice of the customer in making sales decisions.