采用文献计量学与知识图谱方法,从研究规模及影响力、成果生产方式、学科扩散性、空间扩散性和研究方法五方面对2003-2012年国际电子政务研究的外部特征进行了分析,同时通过对高频关键词、高被引和高中心度文献进行识别与解读,得出国际电子政务研究围绕系统构建、评估以及面向用户服务三大主体内容展开。 By using the method of bibliometrics and knowledge atlas, this paper analyzes the external characteristics of the international e-government research from 2003 to 2012 from the aspects of the research scale and influence, the mode of production, the diffusion of disciplines, the spatial diffusion and the research methods, The identification and interpretation of high-frequency keywords, highly cited and high-center documents have shown that the study of international e-government focuses on three main contents of system construction, evaluation and user-oriented service.