1二十一世纪,企业竞争进入白热化阶段,应用有效的管理工具来增强企业竞争力,是管理者需要加强的课题。绩效管理———确保员工表现应有的水准许多企业将绩效管理视为管理的基本功课。绩效管理是直属主管与部属经双向沟通后,列出每年重点工作项目,使员工确实知道应努力的方向及 1 In the 21st century, corporate competition has entered a period of intensely heated, and the use of effective management tools to enhance the competitiveness of enterprises is a topic that managers need to strengthen. Performance Management—Ensure Standards of Employee Performance Many companies consider performance management as a basic part of management. Performance management is the two-way communication between the immediate supervisor and the subordinate, listing the key work items of each year so that the employees really know the direction and efforts