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理念是行动的先导,如果没有先进的服务理念,就不会有一流的服务水准。由此可见:企业要摆脱经营理念转型的阵痛,就要及时导入服务理念,并把理念落实到实处。唯此,才能让顾客对企业满意,才能让企业不断创造新顾客,赢得老顾客,让企业在激烈的市场竞争中保持强劲的发展势头。否则,企业的顾客队伍就会逐渐缩小,使企业失去获利的源泉,被市场所抛弃。
Philosophy is the forerunner of action. Without advanced service concept, there will be no first-class service standard. This shows that: Enterprises to get rid of the pain of the transformation of business philosophy, it is necessary to promptly import the service concept, and put the idea into effect. Only in this way can customers be satisfied with the company in order to allow enterprises to continue to create new customers and win customers, so that enterprises in the fierce competition in the market to maintain a strong momentum of development. Otherwise, the company’s customer team will gradually narrow, so that enterprises lose the source of profit was abandoned by the market.