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信访工作,就是妥善地处理好职工群众的来信、来访,给人以满意的答复或解决具体实际问题。从这一点可以看出,企业信访工作是了解职工群众心声、联系职工群众的一项重要工作。搞好信访工作,对于稳定职工队伍十分重要。本文作者通过自己的实践对信访工作如何融合企业文化增进说理性效果进行了探索性尝试。
The work of letters and visits is a proper handling of letters and visits by the masses of workers and staff members, giving people a satisfactory answer or solving specific practical problems. It can be seen from this point that the work of enterprise letters and visits is an important task of understanding the voices of employees and contacting the masses of workers. Doing a good job of letters and visits is very important to stabilize the workforce. Through my own practice, the author makes exploratory attempts on how to integrate petition work and corporate culture to enhance the rational effect.