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2008年5月12日,广东消费者肖先生向本刊记者反映:2007年3月10日,他在韶关市苏宁电器有限公司购买了一部三星L60数码相机。在使用中肖先生发现,这部相机拍出的照片一片白茫茫,并出现横纹和曝光过度现象。为此,肖先生拨打8008105858电话联系三星公司售后服务部,反映相机在使用过程中出现的问题,售后人员让肖先生将相机送去检修,并称维修人员会帮其处理。
On May 12, 2008, Mr. Xiao, a consumer of Guangdong, reported to our correspondents: On March 10, 2007, he purchased a Samsung L60 digital camera from Suning Appliance Co., Ltd. in Shaoguan City. In use, Mr. Shaw found that the picture taken by this camera was a vast expanse of white with signs of excessive stripes and overexposure. To this end, Mr. Shaw call 8008105858 phone Samsung Service Sales Department, reflecting the camera in the course of problems, the sales staff to Mr. Xiao sent the camera overhaul, and said the maintenance staff will help them handle.