管理是一门科学也是一种艺术。管理人员运用管理技巧能力的高低,反应出该管理者管理的科学性和艺术性强弱。它直接影响群体的凝聚力、公平感和工作绩效。考察一位管理者的管理能力,不仅需要上级主管部门来评价他领导下的群体的工作绩效,也需要了解被管理者对被他管理的感受,了解他们对他所运用的管理技巧高低的评价。本文 Management is a science and an art. The ability of management personnel to use management skills reflects the scientific and artistic strength of the manager’s management. It directly affects the group’s cohesion, fairness and job performance. Examining the managerial ability of a manager not only requires the superior authorities to evaluate the performance of the group under his leadership, but also needs to understand the manager’s feelings about being managed by him and understand their evaluation of the management skills he uses. This article