最近，有群众反映，青岛市某政府部门的投诉电话经常没人接听，偶尔有人接听了，态度也很不好，有时甚至训斥投诉者。市民们因此对这个“投诉电话”进行了“投诉”。青岛市领导得知这一情况后，严厉批评了这种“衙门作风”，要求查究有关人员的责任，并安排开通了三部公务员效 Recently, some people said that the complaint telephone number of a government department in Qingdao often did not answer the call. Occasionally, some people answered it and the attitude was not good enough. Sometimes they even reprimanded the complainant. Citizens therefore made a “complaint” on this “complaint phone.” After learning of this situation, the leaders of Qingdao City harshly criticized this “bureaucratic style” and demanded that the responsibility of the personnel concerned be investigated and arrangements be made for the opening of three civil servants