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综合医院门诊导医护士的岗位培训,需要不断探索培训的方式、内容与方法,从而建立导医护士全面、系统、规范化的岗位培训模式。鉴于门诊病案在门诊运行中的运送、回收和监管的难题,某院故此将门急诊病案服务管理融入导医培训内容中统筹安排。导医岗位培训理论授课占总学时的60%,实践课程占40%,培训后组织实践及理论考核,针对问题进行现场答疑。通过岗位培训,以点带面、以学促实践,使门诊护士既明确了导医的工作内容,又规范了门诊导医行为,拓展了导医护士的知识面,促进了护士综合素质的提高,在实现零投诉的同时,还收到表扬导医护士的锦旗和感谢信,有效推进了门诊优质护理服务。
Comprehensive hospital out-patient nurse job training, you need to continue to explore ways, content and methods of training to establish a comprehensive, systematic and standardized post training model. In view of the out-patient medical records in the out-patient operation of the transport, recycling and regulatory problems, a hospital so emergency medical service management into the medical training content co-ordination arrangements. Doctors post training theory accounted for 60% of the total class time, practice courses accounted for 40% of the training organization and practice of theory assessment, on-site Q & A. Through job training, point-to-face and school-based practice, outpatient nurses not only clearly defined the content of doctor’s consultation, but also standardized out-patient doctor’s conduct, expanded the knowledge of nurse practitioners, promoted the improvement of overall quality of nurses, Zero complaints at the same time, also received praise pennants and thank you letter, effectively promote the outpatient quality nursing services.