人们在探讨发挥图书馆的教育职能和情报职能时,论及时往往是图书馆的工作人员素质、藏书质量、服务条件等内容。但读者在图书馆的行为研究却不够。我们经常提到图书馆的最终目的就是使馆藏得到充分利用,以取得最佳的效益。我认识达到这一目的的途径除了图书馆工作人员进行科学管理外,重要的是对读者进行管理,而 When discussing how to play the educational and intelligence functions of libraries, people often think about the quality of library staff, the quality of books, the conditions of service and so on. But readers’ behavior research in the library is not enough. We often mention that the ultimate goal of the library is to make the best use of the library for the best results. I know that the way to achieve this is to go beyond the scientific management of the library staff, it is important to manage the reader, and