10月27目的新闻发布会上,当孙振耀从代表着惠普精神的“车库”推门亮相时,3个月的调整终于尘埃落定。抛开变革带来的人事变化的纷纷扰扰,惠普此次变革的两个重大意义,一是提出“全面客户服务模式”,在这种服务模式下,客户看到的不再是单一的一项产品或服务,而是一个有效连接在一起的有机整机。二是惠普将一改过于“稳健”的风格,重新回到强调创新和灵活性上来,这在后面有详细描述。而以“客户为导向”,无疑将成为 IT 新的流行词汇。请看本期焦点—— October 27 purpose press conference, when Sun Zhenyao from the garage on behalf of Hewlett-Packard launched the door, the adjustment of 3 months finally settled. Put aside the changes brought about by the changes of personnel turmoil, HP’s two major changes in the significance of this first proposed “comprehensive customer service model” in this service model, the customer is no longer seen a single one Product or service, but an organic whole that is effectively linked together. Second, HP will be over a “steady” style, back to emphasize innovation and flexibility up, as described in detail later. And “customer-oriented” will undoubtedly become a new popular IT vocabulary. Look at the current focus -