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从行为科学的角度，分析了ＱＣ小组群体行为的含义、特征和在企业管理中的作用。阐述了如何加强对ＱＣ小组群体行为的引导，充分发挥ＱＣ小组这一非正式群体的积极作用，以提高企业的质量管理水平。
From the perspective of behavioral science, the author analyzes the meanings, characteristics, and roles of QC group behavior in the enterprise management. Explained how to strengthen the guidance of group behavior of QC group and give full play to the positive role of the informal group of QC group in order to improve the quality management level of the company.