初涉社会时作为下级人员,工作中出现了差错而被上级领导批评,是经常发生的事情。虽然良药苦口利于病,忠言逆耳利于行,但多数人是很难以积极的态度对待批评的。美国学者戴尔.卡耐基通过多年的观察、研究表明,任何教训、指责,都会使人感到伤了自尊而处于自我防卫状态,并且往往会激起他极大的反感,促使他 As a junior in the initial social issues, mistakes in his work have been criticized by superiors, is a frequent occurrence. Although good medicine is good for disease and good advice, it is very hard for most people to treat criticism with a positive attitude. After years of observation, the American scholar Dell Carnegie has shown that any lesson or accusation can make people feel self-esteem and feel self-defending, and often arouse his great resentment and encourage him