笔者认为,为提高邮政服务,以奖代罚不可取。那样会造成服务好的员工一枝独秀,拉大与一般员工的距离,达不到抓两头带中间的目的,邮政服务水平整体还是上不去。该奖的奖,该罚的罚,奖罚分明才能最大限度地激励先进、督促后进。它能使员工认识到服务好坏就是不一样,从自身利益得失? In my opinion, in order to improve the postal service, it is not advisable to award the fine instead of penalty. That will result in a good service, a thriving business unit, widening the distance with the general staff, failing to grasp the purpose of the two ends with the overall postal service level or not. The award prize, the penalty for punishment, rewards and penalties in order to maximize the incentive to encourage advanced. It enables employees to recognize that the service is good or bad is different from their own gains and losses?