近十几年来,外来工大量流失问题仍然严峻。新公共服务理论之理念与外来工管理目的存在高度契合,可以将之用于指导城市外来工管理。本文认为可通过及时受理劳动合同纠纷、引导鼓励工会发挥作用、重视人的价值等对策来解决城市外来工的流失问题。 In the past decade or so, the problem of massive loss of migrant workers has remained grim. The concept of new public service theory is highly compatible with the purpose of managing migrant workers and can be used to guide the management of urban migrant workers. This paper argues that we can solve the problem of the loss of urban migrant workers by accepting labor contract disputes in a timely manner, guiding and encouraging trade unions to play a role, and valuing human values.