调查研究是企业秘书的一项基本功,也是调研者与被调研者的双向心理活动。要适应和胜任市场经济形势下的秘书工作,必须不断学习和探讨调研工作的规律和方法,尤其是注重认识和把握调研对象的心理特点。企业从主管到工人都是秘书调研活动的对象,中层干部则是其中的重点。他们既接触决策层的领导,又接近基层群众,还要处理前后左右的横向关系。这一特殊的层次,决定了他们对秘书调研课题有较高品位的见解。据笔者从事国有煤矿办公室秘书工作的十余年实践分析,企业中层干部的心理特点大体可分为以下几种类型:一日粗犷豁达、心直口快型。这类干部中不乏从优 Investigation and study is a basic skill of the enterprise secretary, and it is also a two-way psychological activity of the researcher and the researcher. In order to adapt to and be competent in secretary work under the market economy situation, we must constantly study and discuss the law and method of research work, and especially pay attention to understanding and grasping the psychological characteristics of the research object. From the director to the workers are all the objects of the secretary research activities, middle-level cadres is one of the key. They not only have access to the leaders of decision-making layers, but also to the grass-roots masses, as well as the horizontal relations around them. This particular level determines their opinion of the higher quality of the secretary’s research topic. According to the author engaged in state-owned coal mine office secretary more than ten years of practical analysis, the psychological characteristics of mid-level cadres can be divided into the following types: one day rough open-minded, heart straight mouth fast type. There are many such cadres favorably