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铁路运输能力的不断释放和新的发展形势,要求进一步提高铁路货运的服务水平,提高铁路货运装卸服务质量迫在眉睫。通过分析人员素质、设施设备、经营管理等影响铁路货运装卸服务质量的主要因素,制定对策措施,即从提高职工素质、提高装卸能力、治理装卸环境、建立健全机制和品牌创建等方面全面加强管理,提高装卸服务质量,为铁路货运发展筑牢基础。
The continuous release of railway transport capacity and the new development situation call for further improvement of the service level of railway freight transport and improvement of the quality of railway freight transport loading and unloading services. Through analyzing the main factors affecting the quality of railway freight handling services, such as quality of personnel, facilities and equipment, operation and management, etc., we formulate countermeasures such as strengthening management in an all-round way such as improving staff quality, handling capacity, handling loading and unloading environment, establishing sound mechanism and brand building , Improve the quality of handling services, build a solid foundation for the development of railway freight transport.