本文从图书馆员“微笑服务”的实际运用出发,深入探讨如何通过良好图书馆员的“微笑服务”运用艺术来有效提升图书馆服务质量,进而构建其和谐的图书馆员—读者关系。 Based on the practical application of librarians “smile service ”, this article explores how to apply the art of “smile service ” of good librarians to effectively improve the service quality of libraries and construct their harmonious librarians - Readership.