“3·15”来临前夕,上海旅游业自测“体格”、自找差距,拿出了“2012年上海市星级饭店、连锁型酒店、A级景区游客满意度测评报告”。报告反映,上海三类旅游业态得到了消费者的充分肯定。作为提出“加快建设世界著名旅游城市”的上海还在此次测评中采取了与国际标杆对比的形式,力争“服务质量”向国际一流看齐。我们相信,上海的未来,一定是一个让旅游者流连忘返的“魅力之都”。 On the eve of the advent of “3 · 15”, Shanghai tourism self-test “body ”, find the gap, come up “2012 Shanghai city star hotel, chain hotel, A level tourist satisfaction assessment report ”. The report shows that the three types of tourism in Shanghai have been fully affirmed by consumers. As a proposal to “speed up the construction of a world famous tourist city”, Shanghai also took a comparative form with the international benchmark in this assessment and strove to strive for “quality of service” to be world-class. We believe that the future of Shanghai must be a “charm capital” for tourists.