丰田认为:“真正成功的企业变革,一定是从中层发起的。”这一从企业长期实践中得出的结论,似乎并非逻辑上的单称判断或特称判断,而是具有全称判断的性质。世界著名的盖洛普调查数据表明,对企业一线员工工作绩效的影响力,CEO为0,而真正决定他们能否做出成绩的是一线经理,其影响力达到40%。美国麦肯锡公司的结论则更加直接了当——“企业成功在中层”。 Toyota believes that “the truly successful business transformation must be initiated from the middle.” This conclusion drawn from the long-term business practice does not seem to be logically based on single or special claims but rather on the nature of full-name judgments . The world-renowned Gallup survey shows that CEOs have zero influence on the performance of their front-line employees, and the real managers who decide whether they can make a difference are front-line managers with an impact of 40%. The conclusion of the U.S. McKinsey & Company is even more straightforward - “Business is in the middle.”