排队等候往往令人烦躁:队伍长得看不见尽头;排在你前面的人要办的业务总是特别麻烦;你所在的队伍总是比旁边的队伍动得慢……不过研究表明,人们的排队表现往往与队形、目的甚至成长所在地有关。对此你是不是觉得很意外呢? Waiting in line is often annoying: the team grows indefinitely; the people in front of you are always particularly troublesome; your team is always slower than the team next to it ... but research shows that people Queuing performance is often associated with formation, purpose and even growth. Do you think this is a surprise?