SARS事件期间,有关危机管理的研究获得了空前的重视。但危机管理研究中的术语不规范问题,严重削弱了危机管理理论研究成果对危机处理实践的指导价值。本文试图厘清有关危机管理研究的基本概念,并规范危机管理研究中的相关专业术语。在此基础上粗略勾画出公共部门危机管理机制的宏观架构与战略设计。 During the SARS incident, research on crisis management received unprecedented attention. However, the problem of nonstandard terminology in the study of crisis management has seriously weakened the guiding value of the crisis management theory research results in crisis management practice. This paper attempts to clarify the basic concepts of crisis management research and standardize the relevant terminology in crisis management research. On this basis, the paper outlined the macroeconomic structure and strategic design of the public sector crisis management mechanism.