大洋网天天3.15频道近来陆续收到关于“格力空调售后差”的投诉、比较典型的是赵女士的投诉,赵女士反映格力的全国售后热线一直打不通,预约维修难,售后维修人员屡次不遵守约定,致自己空等4次,态度恶劣不说,且存在“乱收费”的嫌疑。对此,格力称夏天到来,用户需求增多,拨打热线的人也多,导致售后热线经常出现忙线的状况,而且每项收费厂家都有标准 Day 3.15 channel recently received complaints about the “Gree air-conditioning poor sales ” complaints, the typical is Miss Zhao complaints, Ms. Gree Gree’s national sales hotline has been unrelenting, make an appointment for maintenance difficult, after-sales maintenance staff repeatedly Do not comply with the agreement, to his own empty wait 4 times, bad attitude does not say, and there is “arbitrary charge ” suspects. In this regard, Gree said the arrival of summer, increasing user demand, call hotline more people, leading to hotline often appear busy condition, and each charged manufacturers have a standard