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目的:探讨在我院成人病区患者中开展志愿者活动的可行性,提出相应的对策。方法:采用分层随机抽样方法,对成人病区住院患者或家属,进行实地问卷调查。结果:患者或家属对志愿者服务有一定需求,并希望志愿者以5人以下每周一次的形式协助护理患者和提供心理辅导等服务,其中内科病区患者或家属特别需要协助护理患者服务。结论:采取多种培训形式,不断提高志愿者队伍素质;关注内科病区患者,开展志愿者定期服务;重视心理关护,不断提高志愿者服务质量。
Objective: To explore the feasibility of volunteer activities in adult ward patients in our hospital and put forward corresponding countermeasures. Methods: A stratified random sampling method was used to survey the patients or their relatives in adult wards. Results: Patients or their dependents have some needs for volunteer service. They also hope that volunteers assist patients and provide psychological counseling services in the form of once or five times a week. In particular, patients in medical wards or their families need assistance in patient care. CONCLUSIONS: Various forms of training are adopted to continually improve the quality of volunteer teams. Care is given to patients in internal medicine ward to carry out volunteer service on a regular basis. Psychological care is emphasized, and the service quality of volunteers is continuously improved.